The delivery of your package

Packages are generally shipped a maximum of 48 hours after receipt of your payment. The standard shipping method is CHRONOPOST.

The goods travel at the risk and peril of the recipient (even when the price of the port is advanced by our company), who must ensure that the packages arrive in good condition and, if necessary, issue reservations to the carrier, alone responsible for loss, damage and delay. In addition, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of the order.

Shipping made by carrier with the deadlines guaranteed by this carrier. Any change of carrier must be requested by email before ordering and will be the responsibility of the requester.

Delivery time

Although our deadlines are given only as an indication, we strive to ensure deliveries on the proposed dates, which could not claim, in the event of delay, any compensation or cancellation of order.

Complaints

No complaint will be accepted more than 7 days after receipt of the goods.